Returns and FAQ

Where is the store based?

Katy, TX

Do you accept orders placed outside of the US?

Yes, we accept orders placed outside of the US.

How long will it take to receive my order?

All in stock items are processed within 2 days. Priority mail items will be delivered between 3-5 days depending on your location. Standard mail items are delivered 5-7 days. International shipping delivery times may vary between 2 and 12 weeks.

Pre-Order items can take up to 21 days to receive, unless otherwise stated (will arrive sooner).

**CUSTOM BANDAGE DRESSES** Bandage Dresses are custom made and will take up to 21 days (3 weeks) to receive.

What is the Return policy for daily deals & sale items?

Daily deals and sale items are final sale.

Supplement precautionary statement

R&B is not liable nor do we assume any liability for any information contained within our website and our literature as well as your reliance on it. In no even shall R&B be liable for direct, indirect, consequential, special, exemplary, or other damages related to your use of the information contained within our website, or with the products sold on this site. By purchasing these supplements you agree that you are at least 18 years old. You agree that you have read, understand and willingly comply with the warnings and precautions set forth in this precautionary statement. You further agree that you hereby knowingly and willingly waive the right to any and all claims against the seller related to the use of these products.

What is Storenvy?

This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

How do I pay for my order? Is it secure?

The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.